This Privacy Statement informs you of our privacy practices and of the choices you can make about the way your information is collected online and how that information is used. Please let us know if you have any questions or concerns regarding this statement.
This Privacy Statement applies to all Bluewhale-owned websites and domains.
Links to non-Bluewhale websites
The Bluewhale website provides links to third-party websites for your convenience and information. If you access those links, you will leave the Bluewhale website. Bluewhale does not control those sites or their privacy practices, which may differ from Bluewhale's practices. The personal data you choose to provide to or that is collected by these third parties is not covered by the Bluewhale Privacy Statement. We encourage you to review the privacy policy of any company before submitting your personal information.
Collection of personal information
To serve you better and understand your needs and interests, Bluewhale collects, exports, and uses personal information with adequate notice and consent. For example, when you order products or services, request information, subscribe to marketing or support materials, register for free trials, enter contests or participate in surveys, we will ask you to provide personal information to complete these transactions. The types of personal information you provide to us on these pages may include contact information such as your name, address, telephone number, and email address; financial information such as your credit card number; and other unique information such as user IDs and passwords, and product and service preferences.
If you choose to use the invitation function, we will ask you for your contact’s e-mail address and automatically send your contact a one-time e-mail inviting your contact to send files to you. Bluewhale uses and stores this information only for the purpose of sending this one-time e-mail.
In addition to the information you provide, Bluewhale may also collect information during your visit to an Bluewhale website through our Automatic Data Collection Tools, which include Web beacons, cookies, embedded Web links, and other commonly used information-gathering tools. These tools collect certain standard information that your browser sends to our website such as your browser type and language, access times, and the address of the website from which you arrived at an Bluewhale website. They may also collect information about your Internet Protocol (IP) address, clickstream behavior (i.e. the pages you view, the links you click, and other actions you take in connection with Bluewhale websites) and product information. Bluewhale may also use some of these Automatic Data Collection Tools in connection with certain emails sent from Bluewhale and therefore may collect information using these tools when you open the email or click on a link contained in the email.
Bluewhale also collects information from commercially available sources that it deems credible. Such information may include your name, address, email address and demographic data. The information Bluewhale collects from its commercial sources may be used along with the information Bluewhale collects when you visit Bluewhale’s websites.
How we use your information
The information Bluewhale collects to understand your needs and interests helps Bluewhale deliver a consistent and personalized experience. For example, Bluewhale may use your information to
- assist you in completing a transaction or order;
- prevent and detect fraud or other malicious activity;
- communicate with you about products and services;
- provide service and support;
- update you on new services and benefits;
- provide personalized promotional offers;
- select content to be communicated to you;
- personalize some Bluewhale websites;
- allow you to participate in contests and surveys; and
- contact you for market research regarding Bluewhale products or services.
We will give you the opportunity to choose your privacy preferences regarding the communications we send (see Your choices and selecting your privacy preferences).
The testimonials posted on our Web site are only posted with the expressed permission of the individual or company who provided that testimonial.
Credit card information is used only for payment processing. Credit card information is not used for any other purpose by our financial services providers or Bluewhale and will not be kept longer than necessary for providing the services, unless you ask us to retain your credit card information for future purchases.
How we share your information
Bluewhale will not sell, rent or lease your personal information to others except as described in this Statement. Bluewhale shares personal information in the following ways:
Bluewhale retains service providers and suppliers to deliver complete products, services and customer solutions and to assist Bluewhale with marketing and communication initiatives. These providers and suppliers include, for example, credit card processors, providers of customer support and live-help, email service providers, automated data processors, and shipping agents. Suppliers and service providers are required by contract to keep confidential the information received on behalf of Bluewhale and may not use it for any purpose other than to carry out the services they are performing for Bluewhale.
From time to time, Bluewhale participates in marketing initiatives with other companies. As part of these initiatives, certain Bluewhale services and marketing communications are delivered at the same time as those from other companies. Some of these services and communications offer you the option to share personal information with both Bluewhale and the other companies participating in these initiatives. For example, you may receive marketing communications from Bluewhale and other companies or have the opportunity to register online for software products from multiple companies. If you choose to provide personal information only to Bluewhale, Bluewhale will not share this information with the other companies participating in that marketing initiative. If you choose to provide personal information to the other companies, that personal information will be handled according to the privacy policy of those companies.
Except as described in this Statement, Bluewhale will not share the personal information you provide to Bluewhale with non-Bluewhale third parties without your permission, unless to: (i) respond to duly authorized information requests of police and governmental authorities; (ii) comply with any law, regulation, subpoena, or court order; (iii) help prevent fraud or to enforce or protect the rights and properties of Bluewhale or its subsidiaries; or (iv) protect the personal safety of Bluewhale employees and third parties on Bluewhale property.
Circumstances may arise where, whether for strategic or other business reasons, Bluewhale decides to sell, buy, merge or otherwise reorganize business. Such a transaction may involve the disclosure of personal information to prospective or actual purchasers, or the receipt of it from sellers. It is Bluewhale’s practice to seek appropriate protection for information in these types of transactions.
Your choices and selecting your privacy preferences
Bluewhale gives you the choice of receiving a variety of information that complements our products and services. You can subscribe to receive certain product- and service-specific information and also choose to receive Bluewhale general communications.
You can make or change your choices about receiving either subscription or general communications at the data collection point or by using other methods, which are listed in the following sections. This option does not apply to communications primarily for the purpose of administering order completion, contracts, support, product safety warnings, driver updates, or other administrative and transactional notices as the primary purpose of these communications is not promotional in nature.
The email communications that you receive from Bluewhale will be provided in accordance with this statement. Some email communications may utilize automatic data collection tools. To learn more, read How Bluewhale uses automatic data collection tools.
Subscription communications
Subscription communications include email newsletters, software updates, etc. that may be expressly requested by you or which you consented to receive. After you request such communications, you may opt out of receiving them by using one of the following methods:
- Select the email "opt out" or "unsubscribe" link, or follow the opt-out instructions included in each subscription communication.
- Write to support@bluewhale.dk. Be sure to provide your name and email, and specific relevant information about your privacy preferences.
Please be aware that when you opt out of receiving certain subscription communications, it may affect the services you have chosen to receive from Bluewhale where accepting the communications is a condition of receiving the services
Bluewhale general communications
Bluewhale general communications provide information about products, services, and/or support. This may include new product information, special offers, or invitations to participate in market research.
You may opt out of receiving these general communications by using one of the following methods:
- Select the email "opt out" or "unsubscribe" link, or follow the opt-out instructions included in each communication.
- Write to support@bluewhale.dk. Be sure to provide your name and email, and specific relevant information about your privacy preferences.
Access to and accuracy of your information
Bluewhale strives to keep your personal information accurately recorded. We have implemented technology, management processes and policies to help maintain data accuracy. Bluewhale provides individuals with reasonable access to personal information that they provided to Bluewhale and the reasonable ability to review and correct it or ask for anonymization, blockage, or deletion, as applicable. To protect your privacy and security, we will also take reasonable steps to verify your identity, such as requiring a password and user ID, before granting access to your data. To view and change the personal information that you directly provided to Bluewhale you can return to the Web page where you originally submitted your data and follow the instructions on that Web page or write to support@bluewhale.dk.
Keeping your personal information secure
Bluewhale takes seriously the trust you place in us. To prevent unauthorized access or disclosure, to maintain data accuracy, and to ensure the appropriate use of the information, Bluewhale utilizes appropriate physical, technical and administrative procedures to safeguard the information we collect.
When collecting or transferring sensitive information such as credit card information we use a variety of security technologies and procedures to help protect your personal information from unauthorized access, use, or disclosure. The personal information you provide us is stored on computer systems located in controlled facilities which have limited access. When we transmit highly confidential information (such as credit card number or password) over the internet, we protect it through the use of encryption, such as the Secure Socket Layer (SSL) protocol.
Credit card numbers are used only for processing payments and are not used for other purposes. As part of real-time payment processing, Bluewhale subscribes to a fraud management service. This service gives you and Bluewhale an extra level of security to guard against credit card fraud and to protect your financial data.
Changes to this statement
If we change our privacy statement, we will post the revised statement here, with an updated revision date. If we make significant changes to our statement, we may also notify you by other means, such as sending an email or posting a notice on our website.
